SightPlan is designed to ensure your data and privacy are protected.
We take security seriously. SightPlan has achieved SOC 2 certification for our applications, infrastructure, people and processes through an independent third-party.
SightPlan also follows a strict vendor risk assessment process to ensure community and resident data is secure and protected. Our platform infrastructure provider has acquired dozens of additional certifications, including those with world-class standards for cloud security and data protection.
SSO Single Sign-on (SSO) is an authentication scheme that allows a user to log in with a single ID and password to any of several related, yet independent, software systems. We leverage SCIM and SAML for our implementation.
Uptime We take pride in the reliability of our service. We have uptime of 99.9% or higher.
Network and Application Security
Data Hosting and Storage SightPlan services and data are hosted in Amazon Web Services (AWS) facilities (us-east-1) in the USA.
Failover and Disaster Recovery SightPlan was built from the ground up with redundancy and disaster recovery as a focus. Critical infrastructure and data are distributed across multiple AWS Availability Zones.
Virtual Private Cloud All Product components live within our own Virtual Private Cloud (VPC), with specific access control lists (ACLs) that prevent unauthorized requests from reaching our internal network.
Monitoring SightPlan created a comprehensive monitoring strategy to ensure optimal visibility of production grade systems.
Encryption We utilize 256-bit encryption over TLS/SSL for data sent to or from our Platform and score an "A" rating on Qualys SSL Labs' tests.
Penetration Tests SightPlan uses third party security tools to regularly execute Pentests. Any issues discovered are reviewed by our Security Operations team.
Incident Response SightPlan has protocols in place for handling security events, which includes escalation, mitigation, and postmortem processes.
Additional Security Features
Policies SightPlan has created a comprehensive set of security policies covering a range of topics. These policies are reviewed regularly and shared with all employees.
Employee Vetting All offers for employment with SightPlan are contingent upon the successful completion of a background check. SightPlan will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.
Confidentiality All employee contracts include a confidentiality agreement.
We welcome your feedback regarding this policy. If you have questions, comments or concerns, please contact us by email at firstname.lastname@example.org or postal mail at: SightPlan P.O. Box 4308 Orlando, FL 32802-4308